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A campaign is a typically a 3-4 week window where a product is available for purchase. If a product receives enough orders to hit its goal (typically 200 units), the product will be made. If not, everyone will be refunded. Campaigns help minimize risk for Makeship and their creators!
All Products
All sales are final and non-refundable. Replacements or store credit will be offered in cases of damaged, defective, or incorrectly received items.
Please inspect your order upon receipt and contact our Customer Support Team within 7 days of delivery if you have any issues or concerns about your product. If you believe your item was damaged during the manufacturing process or while in transit, please submit a support request here. Please include your order number (starting with "#MSP"), a detailed description of the product defects / damage, and pictures of the product you received.
For limited-time crowdfunded products, if the campaign does not reach the minimum funding goal by the time the campaign is over, Makeship will refund the full order amount to the payment method used after the campaign has ended.
Support link: https://support.makeship.com/hc/en-us/requests/new
Additional Note For Hoodies
The product listing includes a sizing chart which can help you to make the right sizing decision before purchasing apparel. Please consult the sizing chart to ensure you select the correct size before placing an order. We are unable to offer returns or exchanges for incorrectly-sized apparel.